FAQs & Forms
This section includes freqently asked investor queries and forms required by the investors.
TRANSFER OF SHARES
Q.1 I have purchased HUL shares. How do I get them registered? How long will it take?
A.You will have to send the share certificates along with the Share Transfer Deed (available with Stock Exchange/Share Brokers) duly filled in, executed and affixed with share transfer stamps at 0.25% of the market value on the date of execution of the transfer deed.
The shares, along with the Share Transfer Deed will have to be sent to Karvy Computershare Private Limited
Unit: HINDUSTAN UNILEVER LIMITED
"Karvy House: 46, Avenue 4,
Street No.1, Banjara Hills,
Hyderabad - 500034
For your benefit, we are also furnishing below the contact details of Karvy:
Tel: + 91-40-23312454
+ 91-40-23320251/751/752
Normally, it takes 21 days to process the transfer. Once the shares are registered in your name, you will receive a letter providing you the option to demat your shares. If you don't exercise the demat option within 30 days, the share certificates will be dispatched to you. This is in accordance with SEBI guidelines.
Q.2 I would like to gift some shares to my children/relatives. How do I get them registered in their names? Does this involve stamp duty?
A.The procedure of registering gifted shares is the same as the procedure for a normal transfer. The stamp duty is also applicable to gifted shares, and the duty is at 0.25% of the market value prevailing on the date of execution of the transfer deed by the transferee.
Q.3 Where should I send the shares for transfer? Can I hand them over at your Branch Office?
A.Registration of Share Transfer is carried out only at
Karvy Computershare Private Limited
Unit: HINDUSTAN UNILEVER LIMITED
"Karvy House: 46, Avenue 4,
Street No.1, Banjara Hills,
Hyderabad - 500034
For your benefit, we are also furnishing below the contact details of Karvy:
Tel: + 91-40-23312454
+ 91-40-23320251/751/752
You will have to lodge the shares, either by personal delivery or through post/reputed courier. Our Branch Offices do not handle share transfer processing, so kindly do not hand over your shares at Branch offices or other offices of our company.
Alternatively, you may lodge shares with our Investor Services Department at Hindustan Unilever House, 165/166, Backbay Reclamation, Mumbai 400020.
Q.4 What is the stamp duty on shares? Where do I get these stamps?
A.The stamp duty applicable on share transfer is at 0.25% of the market value on the date of execution of the transfer deed. Share Transfer Stamps can be obtained from the authorised stamp vendors. Your sharebroker can also help you in this regard.
Q.5 How do I ensure that the Transfer Deed is complete before sending it to the company?
A.Please fill in all the columns of the transfer deed, sign as transferee at appropriate places and affix share transfer stamps at 0.25% of the market value on the date of execution of the transfer deed. Please ensure that the transfer deed is duly filled in and executed as explained, to avoid any discrepancy/objection on lodgement.
Q.6 I want to add another joint-holder name to my shareholding. What is the procedure that I should follow?
A.To add a joint-holder name to your shareholding, please execute a stamped transfer deed and submit the same to the Investor Services Department for transfer. Please note that such additions amount to a change in ownership of shares and the transfer procedure has to be followed.
Q.7 I have purchased HUL shares long back but forgot to get them transferred in my favour. What is the procedure that I should follow now?
A.A transfer deed is valid for a period of one year from the presentation date indicated on the stamp affixed by the Registrar of Companies on the upper portion of the deed or the closure date of Register of Members immediately after the presentation date, whichever is later. Please check whether your transfer deed is still valid. If so, submit the transfer deed duly executed and stamped along with share certificates to our Investor Services Department for transfer in your favour.
If the validity period of the transfer deed has expired, please approach the Registrar of Companies to extend the validity of the transfer deed. Alternatively, you may approach the registered holder/seller whose signature appear on the transfer deed as seller to execute fresh transfer deeds. Thereafter you may submit the fresh/revalidated transfer deed to the Investor Services Department for transfer.
DEMATERIALISATION OF SHARES
Q.1 What is Demat and what are its benefits?
A. Dematerialisation (or Demat) signifies the conversion of a share certificate from its present physical form to electronic form for the same number of holdings.
It is a direct application of scope provided by the tremendous progress made in the area of Information Technology, whereby voluminous and cumbersome paper work involved in the scrip based system is eliminated.
It offers scope for paperless trading through state-of-the-art technology, whereby share transactions and transfers are processed electronically without involving any share certificate or transfer deed after the share certificates have been converted from the physical to electronic form.
Demat attempts to avoid the time consuming and complex process of getting shares transferred in the name of buyers and also aims to shirk inherent problems of bad deliveries, delay in processing/fraudulent interception in postal transit, etc.
Dematerialisation of shares is optional and an investor can still hold shares in the physical form. However, he/she has to demat the shares if he/she wishes to sell the same through the Stock Exchanges. Similarly, if an investor purchases shares, he/she will get delivery of the shares in demat form.
The Depositories Act, 1996 has been enacted to regulate the matters related and incidental to the operation of Depositories and demat operations. Two Depositories are in operation - National Securities Depository Limited (NSDL) and Central Depository Services Limited (CDSL).
Q.2 How does the Depository System operate?
A.The operations in the Depository System involve the participation of a Depository, Depository Participants, Company/Registrars and Investors. The company is also called the Issuer.
A Depository (NSDL and CDSL) is an organisation like a Central Bank, i.e. Reserve Bank where the securities on an investor are held in the electronic form through Depository participants.
A Depository Participant is the agent of the Depository and is the medium through which shares are held in the electronic form. They are also the representatives of the investor, providing the link between the investor and the company through the Depository.
To draw an analogy, the Depository system functions in a manner similar to a banking system. A bank holds funds in accounts whereas a Depository holds securities in accounts for its clients. A bank transfers funds between accounts while a Depository transfers securities between accounts.
In both systems, the transfer of funds or securities occurs without the actual handling of funds or securities. Both, the bank and the Depository, are accountable for the safe keeping of funds and securities respectively. The company signs an Agreement with NSDL/CDSL (the depositories) and installs the necessary hardware/software for operations.
Q.3 How do I demat my shares?
A. First, please open an account with a Depository Participant (DP) and obtain a unique Client ID number. Thereafter, kindly fill up a Dematerialisation Request Form (DRF) provided by the DP and surrender the physical shares intended to be dematted to the DP.
Upon receipt of the shares and the DRF, the DP will send an electronic request through the Depository to the company for confirmation of demat. Each request will bear a unique transaction number.
Simultaneously, the DP will surrender the DRF and the shares to the company with a covering letter requesting the company to confirm the demat. After verifying the documents received from the DP, the company will confirm the demat to the Depository.
This confirmation will be passed on from the Depository to the DP, which holds your account. After receiving this confirmation from the Depository, the DP will credit the account with thedematerialisedshares. The DP will then hold the shares in thedematerialisedform on your behalf and you become the beneficial owner of thesedematerialisedshares.
Q.4 Once my shares are dematted, can I ever get them converted into physical shares?
A.If you hold shares in the electronic form, you have the option of converting your holding to the physical form by submitting a Rematerialisation Request Form (RRF) through your DP. The procedure if similar to that of Dematerialisation. Upon receiving such a request from your DP, the company will issue share certificates for the number of rematerialised shares.
Q.5 What are the charges to be paid to demat one's physical shares? Will it be paid by the company or do I have to pay for it?
A.The charges fordemathave to be borne by the shareholder. The charges differ from DP to DP and therefore you will have to contact your DP for details regarding the same.
Q.6 I have purchased some shares in paper form. Can I directly give the share certificates to my Depository Participant for dematting them in my favour?
A.Shares should be registered in your favour before they can be dematted. For this purpose you need to lodge the share certificates and a duly executed transfer deed with the company. Once the share transfer is processed, we will send an option letter fordemattingyour shares. You can then give us yourDematAccount No. with theDematRequest form for thedemattingprocess through your DP and the shares will be directly credited to yourDematAccount.
Q.7 Is it a fact that HUL shares are to be traded compulsorily in Demat Form? Do I have the option of holding them in physical form?
A.Yes. With effect from 5thApril, 1999 it will become mandatory to trade shares indematform. However, you can still buy upto 500 shares in the physical form (through odd lot window facilities provided by Stock Exchanges) and send the same for transfer to the Company. You may indicate your desire to return the shares in the physical form, while lodging the same for transfer with us. After the transfer is registered in yourfavour, we shall return the share certificates in to you in the physical form.
Q.8 How do I get my dividends on dematted shares? Will I get the Annual Report after I demat my shares? Will I be able to attend the AGM?
A.On the Record date, the Depository Participants will provide a list ofdemataccount holders indicating the number of shares they hold in the electronic form to the company (known asBenpos). On the basis ofBenpos, the company will issue dividend warrants infavourof thedemataccount holders.
The rights of the shareholders holding shares indematform are on par with holders in the physical form. Hence, you will be eligible to procure the Annual Report and can rightfully attend theAGMas a shareholder.
Q. 9 What are the chances of any fraud/disputes in using a demat account? Whom should I approach in such cases?
A.Common risk factors applicable to trading in physical shares like mismatch in signatures, loss in postal transit, etc., are absent since dematted shares are traded scrip less.
However, in the unlikely event of any dispute, the concerned Stock Exchange and/or Depository Custodian viz.NSDL/CSDLorSEBIwould have to be approached for resolving such issues.
Q.10 Can I pledge my shares in demat form to avail any funding/loan arrangement with my bankers?
A.Yes. You will have to contact your DP for this purpose.
NOMINATION IN RESPECT OF SHAREHOLDING
Q.1 How do I make a nomination with regard to my shareholding?
A. To make a nomination, please submit a duly filled in and signed nomination form in duplicate. If you hold shares along with other holders, then all holders are required to sign the nomination form.
After the company receives the form and finds it in order, a registration number will be allotted to the nomination. A duplicate copy of the nomination form submitted by you will then be returned to you with an endorsement indicating the registration number and date.
Nomination can be made only in respect of shares held in the physical form. In case ofdemattedshares, your nomination has to be recorded with your Depository Participant.
Multiple Nominations can be recorded for each folio i.e. they can nominate single person (nominee) for some particular distinctive shares and another person ( second nominee) for other / remaining shares and so on.
Q.2 Do I have to send my share certificates along with the nomination form?
A.It is not necessary to send your share certificate for single nominations. However, for multiple nominations, you may have to surrender the share certificate(s), since this would enable us to split the certificates with separate folio accounts for the respective nominations for identification. We will return the certificates after completion of this process.
Q.3 My shares are held in joint names. Are the joint holders nominees to the shares?
A.Joint holders are not nominees. They are joint holders of the relevant shares and possess joint rights on the same. In the event of death of any one of the joint holders, the surviving joint holder/s of the shares is/are the only person/personsrecognisedby the company as the holders of the shares.
Q.4 Can a nomination once made be changed?
A.A nomination once made can be revoked by submitting a fresh nomination. If the nomination is made by joint holders, and one of the joint-holders dies, the surviving joint holder/s can make a fresh nomination by revoking the existing nomination.
Q.5 What is the legal position of the nominee in case of death of the shareholders?
A.Upon the death of a shareholder, the nominee, to the exclusion of any other legal heir/beneficiary, is the only person in whom the shares vest. In other words, in case of a valid nomination, the company will not entertain any claim from legal heirs or beneficiaries and the shares will be transmitted only infavourof the Nominee.
In case the nomination is made by joint-holders, it will come into play only upon the death of all the joint holders. Therefore if one of the joint shareholders dies, the shares will devolve on the surviving shareholders to the exclusion of the nominee. In this case, the surviving shareholders may make a fresh nomination if they so desire.
Q.6 What is the procedure for the nominee to get the shares in his name?
A.Upon the death of a shareholder, the nominee is entitled to have the shares transmitted in hisfavour. He/she is required to submit a notice in writing to this effect along with the sharecertificate(s) of the deceased shareholders. Alternatively, the nominee can transfer the shares held by the deceased shareholder to a third party.
If a nominee opts for registration of shares in his name, he is required to produce proof of identity, e.g. copy of passport, driving license, voter's identity card or such other proof to the satisfaction of the company. The nominee should also submit a duly attested specimen signature along with a request for transfer.
Upon scrutiny of the documents submitted by the nominee, shares will be transmitted in his favour and share certificates will returned to him duly endorsed.
Q.7 Can the nominee sell the shares without registration in his favour? What is the procedure?
A.Yes, a nominee can sell the shares to a third party, without registration of shares in his favour. However, the usual procedure for transfer of shares will have to be followed.
Q.8 I have shares in the demat form. Can I send the nomination form to the company for making a nomination with respect to my shareholding?
A.For making a nomination with respect to dematted shares, you will have to approach your DP. In the account opening form provided by the Depository Participants, there is a provision for providing the name of the nominee. Please consult your Depository Participant for further details.
TRANSMISSION OF SHARES
Q.1In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names?A.
The surviving shareholders are required to submit a request letter supported by an attested copy of the Death Certificate of the deceased shareholder and the relevant share certificates.
The company, on receipt of the said documents, will delete the name of deceased shareholder from its records and return the share certificates to the applicant/registered holder with the necessary endorsement.
Q.2 If a shareholder who held shares in his sole name dies without leaving a will, how can his legal heir/s (either husband/wife/son/daughter, etc.) get the shares transmitted in their names?
A.The legal heirs are required to obtain a Succession Certificate or Letter of Administration with respect to the shares. A true copy of the same, duly attested by the Court Officer or Notary, should be sent to the company along with a request letter, transmission form, and all original share certificates for transmission in their favour.
Q. 3 If the deceased family member who held shares in his/her own name (single) leaves a will, how do the legal heir/s get the shares transmitted in their names?
A.The legal heirs are required to get the will probated by the High Court/District Court of competent jurisdiction and then send us a copy of the probated copy of the will. This should be accompanied by a relevant schedule/annexure setting out the details of the shares, the relevant share certificates in original and the transmission form for transmission.
Q.4 A and B had shares in HUL. Both of them died. How do I get the shares transmitted in my name?
A.To get the shares transmitted in your name, kindly obtain a Succession Certificate/Letter of Administration of the last deceased joint holder in yourfavour, and follow the procedure for transmission of shares.
Q.5 I have already produced the attested/registered will. Since getting it probated would take a long time and money, is it possible to avoid that procedure?
A.In order to ascertain that the will in question is the last will and testament made by the deceased, it is important that the same is authenticated/probated by the Court. This is to protect the interest of the investors at large and to obviate any future claims/disputes on the same.
Q.6 The name of a joint holder was included only for convenience by the first holder. I am the only heir. Could you transfer the shares in my name as per the will/probate?
A.As per law, the joint holder is deemed to be having indivisible ownership of the joint property and the company cannot ascertain as to how or why the name was included. As per the Articles of Association of the company, the surviving joint holders are the only persons recognised as having title to the shares.
CHANGE OF ADDRESS
Q.1 If there is a change in my address what is the procedure to get it recorded with the company?
A. Kindly send a request letter signed by the shareholder (first named shareholder in case of joint-holders) providing the new address along with the pin code. Also quote your folio number.
Q.2 Can joint-holders request for a change of address?
A.No. The letter of request will require the signature of the first holder only.
Q.3 Can there be multiple addresses for a single folio?
A.No. There can be only one registered address for one folio.
Q.4 If the shares are dematted, what is the procedure for change of address?
A.Since your Depository Participant maintains the records of yourdemattedshares, you have to inform them about any change in your address. Your Depository Participant will then pass on this information when any action, likedespatchof Annual Accounts or payment of dividend etc., is due to be taken by the company.
DIVIDEND
Q.1 I have not received my dividend. What action do I take?
A.You may write to the Investor Services Department furnishing the particulars of the dividend not received. Also quote your folio number/client ID particulars (in case ofdemattedshares). We will check our records and issue a duplicate dividend warrant if the dividend remains unpaid in the records of the company.
Q.2 What is the procedure for obtaining a duplicate dividend warrant?
A.No duplicate can be issued during the validity of the original warrant. Hence, if the validity period of the lost dividend warrant has not yet expired, you will have to wait till the expiry date. However, once the validity period has expired, if the dividend warrant is still shown as unpaid in our Bank Statement, we shall issue a duplicate warrant to you expeditiously.
Q.3 Why do shareholders have to wait till the expiry of the validity period of the original warrant? Is it possible for you to issue stop payment instructions to the bank for the original warrant and issue a duplicate immediately?
A.Since the dividend warrants are payable at par at almost 100centresall over the country, it is not practically possible for banks to issue stop payment instructions. Hence. it becomes necessary for us to wait till the validity of the original warrant has expired.
Q.4 Can I claim old dividends relating to past years that I have not received?
A.As per the present law, the company retains all unpaid/unclaimed dividends for the past seven years i.e. from final dividend paid in July 1997. If you have not received any of these dividends, you may write to the Investor Services Department with relevant particulars like folio number, concerned dividend, etc., and we shall arrange to pay the dividend if it remains unpaid in our records.
Q.5 Whom should we approach if the outstanding dividend pertains to a period before October 1995?
A.You may make an application to the Registrar of Companies,Maharashtra, 2ndFloor,HakobaCompound, Mumbai Cotton Mills Estate,DattaramLadMarg, Mumbai 400033 in Form No. II. However, please note that the company will transfer the interim dividend paid in October 1995 to the Investor Education and Protection fund established under the Companies Act,1956 in the year 2002. As per the applicable law, no refund can be claimed by the shareholders for such dividends.
Q.6 In order to protect against fraudulent encashment, I want to incorporate the details of my bank account in my dividend warrant. What is the procedure that I should follow?
A.If you hold shares in the physical form, please submit your folio number, details of name, of your bank and account number to our Investor Services Department and we shall incorporate the same in all your future dividend warrants.
However, if you hold the shares indematform, these details will have to be provided to the Depository Participant with whom you have ademataccount. Your Depository Participant in turn will pass on this information to the company. This procedure is in accordance with depository regulations.
Q.7 Can I authorise my bank or any other person to receive dividends on my behalf?
A.Yes. Please write to us and furnish the name and address of the authorised person/bank along with your folio number. We shall then record your instructions and dispatch the warrant to the mandatee.
Please note that this procedure is applicable only if you hold shares in physical form.
Q.8 Why can't the company take the bank details on record in case of dematted shares?
A.As per the Depository Regulations, the company is obliged to pay dividend as per the details ofdematshareholders furnished by the concerned Depository Participant. The company cannot make any change in such records received from the Depository.
Q.9 What is Electronic Clearing Service (ECS)?
A.Under this system, you can receive your dividend electronically by way of direct credit to your bank account. This avoids a lot of hassles like loss/fraudulent interception of dividend warrants during postal transit. This also expedites payment through credit to your account compared to dividend warrants in the physical form. We would strongly recommend that you opt for Electronic Clearing Service, if you have not done so already.
Q.10 How can I avail of the Electronic Clearing Service facility?
A.You are required to submit theECSform duly completed along with a photocopy of a leaf of yourchequeas advised in the Form and we shall take due note of the same in our records. All subsequent dividends will be paid to you through direct credit to your bank account.
Q.11 Is the ECS facility available across the country?
A.No. The Reserve Bank of India has enabledECSfacility at select cities only. Our company provides this facility at Kolkata, Delhi, Chennai, Ahmedabad, Pune, Mumbai, Bangalore and Hyderabad.
LOSS OF SHARE SHARE CERTIFICATES
Q.1 I have lost/misplaced my share certificates. What are the steps that I should take to obtain duplicate share certificates?
A. Please inform our Investor Services Department immediately about the loss of share certificates. Kindly quote your folio number and details of share certificates, if available. We shall immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates.
Also lodge a complaint with the police regarding loss of share certificates and comply with the following formalities:
a. Furnish an acknowledged copy of the police complaint.
b. Furnish an indemnity for loss of share certificates.
c. Publish a notice in a newspaper on the lines of the draft notice of loss of share certificates and submit the paper cutting of the notice to the company. The notice should contain the details of registered shareholder(s), share certificate numbers and distinctive numbers of shares lost.
Upon receipt of all the above documents, we shall proceed to issue duplicate share certificates to you.
However, please note that if the lost share certificates and the valid transfer deeds are lodged with the company by a third party for transfer, the case will have to be dealt with on the basis of relevant facts and we shall advise the further course of action at that time.
Q.2 I have lost my share certificate with transfer deeds duly executed by me. How should I proceed to obtain duplicate share certificates?
A. Kindly follow the procedure described in the preceding answer.
Q.3 What action should I take if I retrieve the original share certificate, which I had reported to be lost to the company?
A. Please surrender the original share certificate to the Investor Services Department immediately if duplicate share certificates have been issued. However, if the original share certificates are found before you comply with the procedure for obtaining duplicate share certificates, please inform the Investor Service Department immediately so that we can remove the caution from your folio immediately.
MISCELLANEOUS
Q.1 I wish to split/consolidate my share certificates into marketable lots. What is the procedure that I should follow?
A.
Please forward your share certificates along with a request letter signed by the registered shareh
older/s and we shall split/consolidate the share certificates accordingly.
Q.2 I hold more than one folio in the same name. Can I consolidate these folios?
A. Yes. Please forward the share certificate relating to those folios which you wish to merge and we shall consolidate your folios and return the share certificates by endorsing the consolidated folio number.
You may please note that the folios to be consolidated should be in the identical name or in the same order of identical names (in case of joint-holding) and bear the same address.
Q.3 In the year 2000, the Company had sub-divided its shares from the face value of Rs. 10 each to Re. 1 each. However, I still hold share certificates of Rs. 10 each. How do I exchange them with new share certificates of Re. 1?
A. Please forward your old share certificates to our Investor Services Department along with a request letter signed by the registered shareholder(s) and we shall return the new share certificates to you.
Q.4 I was a shareholder of Brooke Bond/Pond's/TOMCO/other companies. I have not yet been able to exchange these shares with the shares of HUL when they merged with HUL. What should I do?
A. Please forward your share certificates to our Investor Services Department along with a request letter signed by the registered shareholder/s and we shall return the HUL shares to you.
Q.5 I want to authorise another person to deal with my shares. Do I have to report this to the company?
A. Yes. You will have to execute a Power of Attorney in favour of the concerned person and submit a notarised copy of the same to the Investor Services Department for registration. After scrutiny of the documents, we shall register the Power of Attorney and provide you with the registration number of the same.
Q.6 I held HUL shares of Rs. 10 each and have lost my share certificates. What is the procedure that I should follow?
A. Please inform our Investor Services Department immediately about the loss of share certificates quoting your folio number and details of the share certificates, if available. We shall immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates.
Also lodge a complaint with the Police regarding loss of share certificates and comply with the following formalities:
a. Furnish an acknowledged copy of the police complaint.
b. Furnish an indemnity for exchange of shares of Rs. 10 each.
Upon receipt of both the above documents, we shall proceed to issue sub-divided shares of Re. 1 each.
Q.7 I held shares in a company which has merged with HUL and I have lost my share certificates. What should I do?
A. Please submit an indemnity for exchange of merged companies' shares to the company and we shall provide you with HUL share certificates.
Q.8 We hold shares in joint names and would like to change the order of names.
A. Please forward your share certificates along with a request letter duly signed by all the joint-holders as per the specimen signatures recorded with the company.
BONUS DEBENTURES
Q.1 When were the non-convertible Bonus Debentures alloted?
A. Bonus Debentures were alloted on 2nd July, 2003.
Q.2 When is the interest payment due on Bonus Debentures?
A.The first interest @ 9% on Bonus Debentures is due on 1st July, 2004 to those debentureholders who were registered members as on the Record Date 1stJ une, 2004.
Q.3 When are the Bonus Debentures due for redemption?
A.Debentures are due for redemption on 1st January 2005 along with the final interest payment.
Q.4 How should I receive debenture interest without tax deduction at source?
A.As per the Income Tax Act, 1961, interest on debentures exceeding Rs.2500/- during a financial year is subject to deduction of tax at source. Those debenture holders who wish to claim interest in excess of Rs.2500/- without tax deduction at source should file either Form 15G or 15H (in case of Senior Citizens). However, interest amount exceeding Rs.50,000/- p.a. is subject to tax deduction at source irrespective of the declarations filed for tax exemption in Form no. 15G or 15H.
Such declarations will be valid upto 31stMarch, 2005, and no fresh declaration needs to be submitted for interest due for payment on 1stJanuary, 2005 . The declaration forms 15G & 15H are available on the Company's website
Q.5 Will there be any tax deduction on redemption of Bonus Debentures?
A.Debentures are due for redemption on 1stJanuary, 2005 and the redemption amount will be paid without deduction of tax at source.
Q.6 Will my ECS/Mandate/Bank details instructions recorded for payment of dividend hold good for debenture interest/redemption payment?
A. The members/debentureholders may please note that the ECS details contained in the Benpos downloaded from the Depositories would be reckoned for the payment of dividend/ interest. Further, instructions like mandates/ bank details in respect of dividends are also proposed to be adopted for payment of interest/redemption proceeds for the convenience of the debentureholders. Debentureholders who wish to give different instructions may write to the Company's Investor Service Department at Navi Mumbai (for Debentures held in physical form) or to their respective DPs (for debentures held in demat form).
