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Investor Grievance Redressal Mechanism - Escalation Matrix

Primary Contact / Escalation

Contact Details

Primary Contact – Registrar and Share Transfer Agent (RTA)

KFin Technologies Limited
Address:

Unit - Hindustan Unilever Limited
Selenium Tower B, Plot No 31 & 32,
Gachibowli Financial District, Nanakramguda,
Hyderabad – 500 032
Contact Person: Ms. Krishna Priya Maddula
Toll Free no.: 1800 309 4001
WhatsApp no.: +91 91000 94099
Email: einward.ris@kfintech.com
Website: www.kfintech.com / https://ris.kfintech.com
KPRISM: Android Mobile App / https://kprism.kfintech.com/
Investor Support Centre (DIY link): https://ris.kfintech.com/clientservices/isc

1st Escalation - Investor Services Department

Investor Services Department
Address:
Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.
Contact Person: Mr. Milind Shelar
Tel.: +91 86579 21862 / +91 22 5043 2792
Email: levercare.shareholder@unilever.com

2nd Escalation - Deputy Nodal Officer

Ms. Uma Rajagopalan
Address:

Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.
Tel.: +91 22 5043 2790
Email: comsec.hul@unilever.com

3rd Escalation - Compliance Officer & Nodal Officer

Mr. Dev Bajpai
Executive Director, Legal & Corporate Affairs
and Company Secretary
Address:

Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.
Tel.: + 91 22 5043 32754

4th Escalation - Alternative 1 - Stakeholders Relationship Committee

Mr. Ranjay Gulati,
Chairperson, Stakeholders Relationship Committee
Address:
Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.

4th Escalation - Alternative 2 - SCORES or Exchanges

In case the Complaint stands unresolved / not resolved up to the satisfaction of Investor(s), they may lodge a complaint with:
a. SEBI (SCORES Portal) https://scores.gov.in/scores/Welcome.html or
b. Exchanges
NSE: https://investorhelpline.nseindia.com/NICEPLUS/
BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or
c. Online Dispute Resolution (ODR) Platform:
https://smartodr.in/login

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