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Investor Service Requests

Standard norms for furnishing details of PAN, KYC and Nomination and processing Investor Services Requests (ISR) by Registrar and Share Transfer Agents (RTAs)

SEBI, vide its Circular dated November 3, 2021 and subsequent notifications thereto, had made it mandatory for holders of physical securities to furnish details of PAN, KYC (Postal Address, Mobile Number, E-mail, Bank Details, Signature) and Nomination / Opt-out of Nomination. Further, folios lacking any one of the above-mentioned documents / details on or after January 01, 2024, were required to be frozen by the Company / RTAs and such frozen folios were required to be eventually referred to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and / or Prevention of Money Laundering Act, 2002, after December 31, 2025.

In order to mitigate unintended challenges on account of freezing of folios and referring frozen folios to the administering authority under the aforesaid Acts, SEBI, vide its Circular dated November 17, 2023, has done away with the provision regarding freezing of folios lacking PAN, KYC, and Nomination details.

Notwithstanding the above, Shareholders are requested to update their PAN, KYC, and Nomination details to keep their folios safe.

Please click on the below links to access ISR Forms:

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