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Investor Service Request

Standard norms for processing investor services requests by RTAs and norms for furnishing PAN, KYC Details and Nomination

SEBI vide its Circular dated November 3, 2021 has made it mandatory for holders of physical securities to furnish details of PAN, email address, mobile number, bank account and nomination/opt-out of nomination.

Please note that folios wherein any one of the above mentioned document / details are not registered, shall be frozen on 1st April, 2023. Further, in respect of such folio(s) you will not be eligible, to lodge grievance or avail any services from Company or Registrar and receive dividend, till the above mentioned details are furnished. Lastly, as per the above SEBI circular, the frozen folios shall be referred by RTA / the Company to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and or Prevention of Money Laundering Act, 2002, after December 31, 2025.

Therefore, the shareholders holding shares of the Company in physical form are mandatorily required to furnish the following documents / details on priority to RTA of the Company i.e. KFIN Technologies Limited and also ensure linking of their PAN with Aadhar by March 31, 2022 or any other date as may specified by Central Board of Direct Tax:

a. PAN

b. Nomination

c. Contact Details and email address

d. Bank Account details and Specimen Signature

Lastly, vide Gazette Notification no. SEBI/LAD-NRO/GN/2022/66dated January 24, 2022 SEBI has made it mandatory for listed companies to issue securities in dematerialized form only while processing investor service requests like issuance of duplicate certificates, transmission, transposition, exchange/subdivision/consolidation of share certificates, etc. SEBI vide its Circular dated January 25, 2022 further clarified that for availing any of the aforesaid services the request is to be made by the shareholder in Form ISR-4.