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Investor Service Requests

Standard norms for furnishing details of PAN, KYC and Nomination and processing Investor Services Requests (ISR) by Registrar and Share Transfer Agents (RTAs)

SEBI, vide its circular dated November 03, 2021, read with subsequent circulars issued from time to time, had prescribed simplified norms for processing investor’s service requests by the Registrar and Share Transfer Agent (RTA) of the Company and mandated norms for furnishing PAN, KYC and Nomination details by holders of physical securities.

Shareholders holding shares in physical form, whose folio(s) do not have any of the following KYC details updated, shall be eligible for any payment including dividend, interest or redemption in respect of such folios, only through electronic mode with effect from April 01, 2024.

(i) PAN (Aadhar seeded); or
(ii) Choice of Nomination; or
(iii) Contact Details; or
(iv) Mobile Number; or
(v) Bank Account Details; or
(vi) Specimen Signature

Further, shareholders of such folios wherein any of the above details are not updated will not be eligible to lodge grievances or avail service request from RTA of the Company till such time that the above details are furnished.

Please refer to SEBI FAQs issued in this regard (FAQ Nos. 38 & 39).

Please click on the below links to access ISR Forms:

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