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FAQs

I. Transfer of Shares

  • Can I transfer the shares I hold in physical form? / How do I transfer shares? / What is the procedure for transfer of shares?

    You will not be able to transfer shares of the Company held in physical form. As per SEBI mandate, with effect from April 1, 2019, transfer of shares can be carried out only in dematerialised form. Please refer to the ‘Dematerialisation of shares’ Tab to know more about the process for demat of shares.

  • Is there any restriction on holding HUL shares in physical form? / Can shares be held in physical form? / Can I continue to hold shares in physical form?

    You can continue to hold your shares in physical form. However, you cannot do any transactions on shares held in physical form. Given this and considering the risks of loss/damage associated with holding shares in paper form, it is advised to get your holding dematerialised.

  • I have purchased HUL shares long back but forgot to get them transferred in my favour. What is the procedure that I should follow now? / What is the validity of a Share Transfer Deed? / Can shares be lodged for transfer even after April 1, 2019?

    A transfer deed is valid for a period of one year only from the presentation date indicated on the stamp affixed by the Registrar of Companies on the upper portion of the deed or the closure date of Register of Members immediately after the presentation date, whichever is later.

    However, effective April 1, 2019, the transfer of shares (held in physical form) can be effected only after the shares are dematerialised. Only those transfer deeds that were lodged prior to the said date but returned due to deficiency in the document may be re-lodged for transfer.

    Further, SEBI had fixed March 31, 2021 as the cut-off date for re-lodgment of transfer requests. As such, from April 1, 2021, a person cannot lodge request for transfer of shares in physical form. The said restriction does not apply to transmission or transposition of securities.

II. Dematerialisation of shares

  • What is Dematerialisation? / What is Demat?

    Dematerialisation (or Demat) signifies the conversion of a share certificate from its physical form to electronic form for the same number of holding by way of credit in a demat account held with a Depository Participant (DP). Demat, however, does not result into a change of ownership.

    Any transfer of shares can be carried out only when the shares are held in dematerialised form.

    Further, SEBI has made it mandatory for listed companies to issue shares only in dematerialised form while processing any investor service request such as issuance of duplicate certificates, transmission, transposition, exchange/subdivision/consolidation of share certificates, etc.

    Two Depositories are currently in operation - National Securities Depository Limited (NSDL) and Central Depository Services Limited (CDSL).

  • Who is a Depository Participant (DP)?

    A Depository Participant (DP) is the agent of the Depository, viz. NSDL and CDSL, and is the medium through which shares are held in the electronic form. They are also the representatives of the Investor, providing the link between the Investor and the Company/ Registrar through the Depository.

  • How do I demat my shares? / How to demat shares?

    Following is the procedure for dematerializing the shares:

    • Open a demat account with a Depository Participant (DP) and obtain a unique Client ID number.
    • Obtain a Dematerialisation Request Form (DRF) from the DP and submit the same in triplicate along with the original share certificates intended to be dematerialised, to the DP.
    • Upon receipt of the share certificates and the DRF, the DP will send electronic request through the Depository viz. NSDL or CDSL, to the Company/Registrar for confirmation of demat.
    • Each request will bear a unique Dematerialisation Request Number (DRN).
    • Simultaneously, the DP will surrender the DRF and the share certificates to the Company requesting the Company/Registrar to confirm the demat.
    • After verifying the documents received from the DP, the Company/Registrar will confirm the demat to the Depository.
    • This confirmation will be passed on from the Depository to the DP, which holds your demat account.
    • After receiving this confirmation from the Depository, the DP will credit the account with the dematerialised shares.
    • The DP will then hold the shares in the dematerialised form on your behalf and you become the beneficial owner of these dematerialised shares.
  • What are the charges to be paid to demat one's physical shares? Will it be paid by the Company or do I have to pay for it? / What is the cost of dematerialising the shares and who will bear it?

    The charges for demat have to be borne by the shareholder. The charges differ from DP to DP and therefore you will have to contact your DP for details regarding the same.

  • I have purchased some shares in paper form. Can I directly give the share certificates to my Depository Participant for dematerialising them in my favour?

    Shares should be registered in your favour before they can be dematerialised. Please ensure that the shares are registered in your name, before sending the same for dematerialisation.

  • How do I get my dividends on dematerialised shares? / Will I get dividends on shares held in Demat Form? Will I get the Annual Report after I demat my shares? Will I be able to attend the AGM after I demat my shares?

    On the Record date, the DPs will provide a list of demat account holders indicating the number of shares held in electronic form (known as Benpos – Beneficiary Position). On the basis of Benpos, the Company will make dividend payments in favour of the demat account holders in the bank account linked with the demat account.

    The rights of the shareholders holding shares in demat form are at par with holders of shares in physical form. Hence, you will be eligible to receive the Annual Report and can rightfully attend the AGM as a shareholder.

    It is mandatory for you to register your National Electronic Clearing System (NECS) mandate with your DP which enables the Company to credit the dividends electronically.

  • What are the chances of any fraud/disputes in using a demat account? Whom should I approach in such cases?

    Common risk factors applicable to trading in physical shares like mismatch in signatures, loss in postal transit, etc., are absent since dematerialised shares are traded scrip-less.

    However, in the unlikely event of any dispute, you have to approach your DP for resolution of the same.

  • Can I pledge my shares in demat form to avail any funding/loan arrangement with my bankers?

    Yes.

  • Who do I approach for change of details in my demat account? / Why can't the Company take request for change of details recorded in the demat account?

    The Depositories, viz. NSDL and CDSL, are the custodians of the shares held in demat form and hence, the Company cannot make any change in such records received from the Depository.

III. Nomination in respect of shareholding

  • How do I make a nomination with regard to my shareholding? / Is nomination mandatory? / Can we have nominee for shares held in physical form?

    SEBI has mandated that either Form SH-13 (Nomination Form) or Form ISR-3 (Nomination Opt-out Form), duly complete in all respects, has to be submitted.

    To make a nomination, you need to:

    A. For shares held in physical form:

    • Submit a duly filled in and signed Form SH-13 (Nomination Form), duly complete in all respects, which is available on the website for download, to the Company/ Registrar.
    • For shares held jointly, all holders are required to sign the said Nomination Form.
    • Once the form is received and is found to be in order, a registration number will be allotted to the nomination. An acknowledgement of updation of nomination in the folio will be sent to you.

    B. For shares held in Dematerialised Form:

    • The nomination request has to be submitted to your DP. Option for multiple nominations for each folio is also available.
  • Do I have to send my share certificates along with the nomination form?

    It is not necessary to send your share certificate at the time of registration of nomination.

  • My shares are held in joint names. Are the joint holders nominees to the shares?

    Joint holders are not nominees. They are joint holders of the relevant shares. In the event of death of any one of the joint holders, the surviving joint holder/s of the shares is/are the only person/persons recognized by the Company as the holders of the shares.

  • Can a nomination once made be changed?

    A nomination once made can be cancelled or changed by submitting a Form SH-14 (Form for Cancellation or Variation of Nomination), duly complete in all respects.

  • What is the legal position of the nominee in case of death of the shareholders?

    In case of shares held by sole holder, upon the death of the shareholder, the nominee, to the exclusion of any other legal heir/beneficiary, is the only person in whom the shares vest. In other words, in case of a valid nomination, the Company will not entertain any claim from legal heirs or beneficiaries and the shares will be transmitted only in favour of the Nominee.

    In case the nomination is made by joint-holders, it will come into play only upon the death of all the joint holders. Therefore, if one of the joint shareholders dies, the shares will devolve on the surviving shareholders to the exclusion of the nominee. In this case, the surviving shareholders may make a fresh nomination if they so desire.

  • What is the procedure for the nominee to get the shares in his/her name for shares held in physical form?

    Upon the death of a shareholder, the nominee is entitled to have the shares transmitted in his/her favour. He/she is required to submit:

    • a notarized copy of the death certificate of the deceased shareholder;
    • a request in Form ISR-5 (Request for Transmission of Securities by Nominee(s) or Legal heir(s)), duly complete in all respects;
    • the original share certificate; and
    • a self-attested copy of the PAN card of the nominee.

    Upon scrutiny of the documents submitted by the nominee, a Letter of Confirmation (LOC) will be issued by the Registrar. Within 120 days of issuance of the LOC, the nominee shall get the shares dematted by submitting the Demat Request Form (DRF) along with the LOC to the DP.

  • I have shares in demat form. Can I send the nomination form to the Company / Registrar for making a nomination with respect to my shareholding?

    For making a nomination with respect to dematerialised shares, you will have to approach your DP.

  • Can a Minor be appointed as a Nominee?

    Yes, a minor can be appointed as a Nominee. In such case, a guardian needs to be appointed, who will hold the shares on behalf of the nominee during the minority period, while the beneficial interest will lie with the Minor Nominee. While submitting the Nomination Form, duly complete in all respects, along with the name and photograph of the Nominee, the details such as name, address and the photograph of the Guardian shall be submitted.

  • What happens when a shareholder dies leaving a Minor Nominee?

    In case the Nominee is a Minor, a Guardian is appointed to whom the shares shall vest in the event of death of the Shareholder during minority of Nominee. On attaining majority, the Nominee is required to send a proof of attaining majority along with all the KYC documents and Nomination/Opt-Out of Nomination Form, duly complete in all respects, to get the shares transmitted in his / her name.

IV. Transmission of shares

A. For shares held jointly:

  • In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names? / How do I get the shares transmitted in case of joint holding? / What is the process for transmission of shares for shares held jointly?

    The surviving shareholders are required to submit the following to get the shares transmitted:

    • a request letter in Form ISR-4 (PDF 1.03 MB) (Form for Investor Service Request)
    • a self-attested copy of PAN card of all surviving holders
    • a notarised copy of the Death Certificate of the deceased shareholder
    • original share certificates.

    The Company, on receipt of the said documents, will delete the name of deceased shareholder from its Register of Members and issue a Letter of Confirmation (LOC) in favour of the surviving registered holder(s).

    Within 120 days of issuance of the LOC, the surviving holder(s) are required to submit the demat request form (DRF) along with the LOC to the Depository Participant (DP) for getting the shares dematerialised.

    Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company.

B. For shares held singly:

  • In case of shares held in sole name and in the event of death of the shareholder, how do the nominee or legal heir(s) get the shares in their names? / How do I get the shares transmitted in case of shares held singly? / What is the process for transmission of shares for shares held singly?

    i. With Nomination

    In case the shares are held in single name and nomination has been registered by the Shareholder in the folio, the shares shall vest on the Nominee, on the death of the sole holder. The Nominee shall furnish a request letter along with the following documents, duly complete in all respects, to get the shares transmitted in his/ her favour:

    • Original Share Certificate;
    • Original / Notarised copy of Death Certificate of the deceased shareholder
    • Form ISR-1 (Form for registering PAN/KYC details or changes/ updation thereof)
    • Form ISR-2 (Form for confirmation of Signature of shareholder by the Banker)
    • Form ISR-3 - (Declaration Form for Opting-out of Nomination) or Form SH-13 – (Nomination Form)
    • Form ISR-4 – (Form for Investor Service Request)
    • Form ISR-5 (Request for Transmission of Securities by Nominee(s) or Legal heir(s))

    ii. Without Nomination

    In case the shares are held in single name without nomination, on the death of the sole holder, a request letter along with the following documents shall be furnished by the Claimant / Legal Heir(s) to get the shares transmitted in their favour:

    • Original Share Certificate;
    • Original Death Certificate or Copy of Death Certificate attested by a Notary Public/ Gazette Officer or copy of Death Certificate attested by the claimant(s) / legal heir(s), subject to verification with original by KFINTECH;
    • Self-attested copies of PAN Card of the claimant(s) / legal heir(s);
    • Form ISR-5 (Form for Transmission Request Form);
    • Copy of Birth Certificate (in case the claimant / legal heir is a minor);
    • KYC of the Claimant Guardian (in case of claimant / legal heir being a minor / of unsound mind);

    Additional documents where the value of shares in physical mode is upto
    Rs. 5 Lakhs and value of shares in dematerialized mode is upto Rs. 15 Lakhs

    • notarized Indemnity Bond made on non-judicial stamp paper of Rs. 500/- or of appropriate value as per Stamp Act applicable in the respective State where the Bond is executed, indemnifying HUL; and
    • No Objection Certificate from all legal heirs(s), as per the format, or copy of family settlement deed executed by all the legal heirs, duly attested by a Notary Public or by a Gazetted Officer; and

    Where the value of shares in physical mode is above Rs. 5 Lakhs and value of shares in dematerialized mode is above Rs. 15 Lakhs, the following additional documents shall be furnished:

    Notarized Affidavit from all legal heir(s) made on non-judicial stamp paper of
    Rs. 100/- or of appropriate value as per Stamp Act applicable in the respective State where the Affidavit is executed on identity and claim of ownership;

    In case the legal heir(s) / claimant(s) are named in the Succession Certificate or Probate of Will or Will or Letter of Administration or Legal Heirship Certificate (or its equivalent certificate) (“hereinafter referred to as Transmission Documents”), an affidavit from such legal heir(s) / claimant(s), duly notarised shall be sufficient;

    Copy of any one of the Transmission documents

    In the absence of documents provided above, the following documents may be submitted: notarized Indemnity Bond made on non-judicial stamp paper of Rs. 500/- or of appropriate value as per Stamp Act applicable in the respective State where the Bond is executed, indemnifying HUL; and No Objection Certificate from all legal heirs(s), as per the format, or copy of family settlement deed executed by all the legal heirs, duly attested by a Notary Public or by a Gazetted Officer; and

V. Change of address

  • If there is a change in my address, what is the procedure for getting the address changed in the folio?

    A. For shares held in physical mode:

    You need to send a request letter in Form ISR-1 (PDF 412.87 KB) (Form for registering PAN/KYC details or changes/ updation thereof), duly complete in all respects. The request letter should be accompanied by a copy of PAN Card of all the holders and a valid proof of address.

    B. For shares are dematerialised mode:

    For shares held in demat mode, your Depository Participant (DP) maintains the records of your shares and hence you have to approach your DP to effect any change in the address in your demat account.

  • Can there be multiple addresses for a single folio?

    No. There can be only one registered address for one folio.

VI. Dividend

  • I have not received my dividend. What action do I take?

    This can happen only in cases where either the complete bank mandate is not updated or where incorrect / incomplete / no address is available in the folio / demat account. In such cases, you may write to the Investor Service Department of the Company / Registrar - KFin Technologies Limited, by way of a duly signed request letter or from the registered email ID, furnishing particulars of the dividend not received quoting your folio number/client ID DP ID details. We will check our records and in case the dividend remains unpaid, the bank mandate along with other KYC details need to be updated in the folio/demat account, post which, we shall arrange to credit of dividend amount in your bank account.

  • In case of loss of dividend warrant, what is the procedure for obtaining a duplicate dividend warrant?

    No duplicate can be issued during the validity of the original warrant. Hence, if the validity period of the lost dividend warrant has not yet expired, you will have to wait till the expiry date. However, once the validity period has expired, if the dividend warrant is still shown as unpaid in our Bank Statement, we shall issue a duplicate warrant expeditiously.

  • Why do shareholders have to wait till the expiry of the validity period of the original warrant? Is it possible for you to issue stop payment instructions to the bank for the original warrant and issue a duplicate immediately?

    Since the dividend warrants are payable at par at all branches of the dividend banker across the country, it is not practically possible for banks to issue stop payment instructions. Hence, it becomes necessary for us to wait till the expiry of the validity of original warrant.

  • How do I claim old dividends relating to past years that I have not received?

    As per the Companies Act, 2013, the Companies are required to transfer dividends that remain unpaid/unclaimed for a period of seven years to the Investor Education and Protection Fund (IEPF) administered by the Central Government and thereafter have to be claimed by Shareholders/Claimants from the IEPF Authority. To ensure maximum disbursement of unclaimed dividend, the Company sends reminders to the concerned Shareholders, before transfer of dividend to IEPF.

    For detailed procedures with regard to claiming the dividends/shares already transferred to IEPF, please refer the procedure laid down at https://www.iepf.gov.in/IEPF/refund.html. Please refer to the ‘Investor Education and Protection Fund’ Tab to know more on this subject.

  • In order to protect against fraudulent encashment, I want to incorporate the details of my bank account in my dividend warrant. What is the procedure that I should follow?

    If you hold shares in physical form, please submit the request in Form ISR-1 (PDF 412.87 KB) (Form for registering PAN/KYC details or changes/ updation thereof), duly complete in all respects, along with a copy of cancelled cheque or copy of bank statement to our Registrar - KFin Technologies Limited which will be incorporated in your folio and all your future dividends shall get directly credited to your Bank Account.

    However, if you hold the shares in demat form, these details will have to be provided to the DP with whom you have a demat account.

  • What is National Electronic Clearing Service (NECS)?

    Under this system, you can receive your dividend electronically by way of direct credit to your bank account. This avoids a lot of hassles like loss, postal delay, fraudulent interception of dividend warrants during postal transit. This also expedites payment through credit to your account compared to dividend warrants in the physical form. We would strongly recommend that you opt for NECS, if you have not done so already.

  • How can I avail of the National Electronic Clearing Service facility?

    If you are holding shares in physical form, you are required to submit the bank details in Form ISR-1 (PDF 412.87 KB) (Form for registering PAN/KYC details or changes/ updation thereof), duly complete in all respects, along with a copy of cancelled cheque or copy of bank statement to our Registrar - KFin Technologies Limited, which will be incorporated in your folio and all your future dividends shall get directly credited to your Bank Account.

    If you are holding shares in demat form, you may approach your Depository Participant for updating NECS mandate.

  • Is the NECS facility available across the country?

    Yes.

VII. Loss of Share Certificates (Issuance of Duplicate Share Certificates)

  • I have lost/misplaced my share certificates, what are the steps that I should take to obtain duplicate share certificates?

    Please inform our Registrar - KFin Technologies Limited, immediately about the loss of share certificates (of face value Rs.10 or Re.1 or of any merged company). Kindly quote your folio number and, if available, details of share certificates. We shall immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates.

    Upon receipt of intimation about loss of certificates, the Registrar will revert with the required formalities to be complied with for obtaining duplicate certificates.

  • I have lost my share certificate with transfer deeds duly executed by me. How should I proceed to obtain duplicate share certificates?

    A transfer deed is valid for a period of one year only from the presentation date indicated on the stamp affixed by the Registrar of Companies on the upper portion of the deed or the closure date of Register of Members immediately after the presentation date, whichever is later.

    However, effective April 1, 2019, the transfer of shares (held in physical form) can be effected only after the shares are dematerialised. Only those transfer deeds that were lodged prior to the said date but returned due to deficiency in the document may be re-lodged for transfer.

    Further, SEBI had fixed March 31, 2021 as the cut-off date for re-lodgment of transfer requests. As such, from April 1, 2021, a person cannot lodge request for transfer of shares in physical form. The said restriction does not apply to transmission or transposition of securities.

  • What action should I take if I retrieve the original share certificate, which I had reported to the Company to be lost?

    Please surrender the original share certificate to the Company/Registrar immediately if duplicate share certificates have been issued. However, if the original share certificates are found before you comply with the procedure for obtaining duplicate share certificates, please inform the Registrar immediately so that we can remove the caution from your folio immediately.

VIII. Bonus debentures

  • We have original bonus debentures with us. What do we do with it?

    Bonus debentures were redeemed in 2005 without calling for the original debenture certificates and the redemption proceeds along with interest on the same were paid to the respective investors.

    All unclaimed redemption/interest amounts on Bonus Debentures have already been transferred to IEPF in August 2012 and hence cannot be claimed by the investors.

IX. Investor Education and Protection Fund (IEPF)

  • What is Investor Education and Protection Fund (IEPF)?

    As per the Companies Act, 2013, the Companies are required to transfer dividends that remain unpaid/unclaimed for a period of seven years to the Investor Education and Protection Fund (IEPF) administered by the Central Government.

    Further, when dividends remain unpaid or unclaimed for a period of seven consecutive years, the shares are also liable to be transferred to IEPF.

  • Who is IEPF Authority?

    Investor Education and Protection Fund (IEPF) Authority was established by Government of India on 7th September, 2016 for administration of IEPF under the provisions of section 125 of the Companies Act, 2013.

    The IEPF Authority is entrusted with the responsibility of administration of the Investor Education Protection Fund (IEPF), making refunds of shares, unclaimed dividends, matured deposits/debentures etc. to investors, promoting awareness among investors, and protecting the interests of the investors.

  • My dividends and / or shares have been transferred to IEPF. What is the process of claiming them? / How do I claim back my dividends and / or shares transferred to IEPF?

    You are required to submit to the Company a signed letter by all the holders along with:

    • Original Share Certificates (in case of physical holding) or Transaction Statement capturing the transfer entry of HUL shares to IEPF from your Demat Account, certified by the Depository Participant (in case of demat holding).
    • self attested copies of Aadhaar Card, PAN Card, Original Cancelled Cheque of the Bank Account linked to your Demat Account and certified copy of Client Master List.
    • Copy of Passport, OCI and PIO card (in case of foreigners and NRI)

    Upon submission of above documents, complete in all respects, an Entitlement Letter will be issued to you, post which, you can file web based Form IEPF-5 to claim the dividends and / or shares from IEPF Authority.

    After successful filing of the said form on the MCA Website, along with necessary attachments as required as per IEPF Instruction Kit, hard copy of the entire set of documents including attested copy of Form IEPF-5, shall be couriered to the Nodal / Deputy Nodal Officer of the Company at the Registered Office.

  • What is the process of refund of dividends and / or shares from IEPF?

    The process to claim back dividends and / or shares from IEPF is as under:

    • Shareholder(s)/Claimant(s) to claim amount / shares by submitting an online application in Form IEPF-5.
    • Shareholder(s)/Claimant(s) to submit the print-out of Form IEPF-5 along with other documents to the Nodal / Deputy Nodal Officer of the Company at its Registered Office for verification of the claim.
    • Company to send the Verification Report to IEPF within 30 days of receipt of the claim.
    • IEPF to examine completeness of documents transferred.
    • IEPF to transfer shares and refund amount through electronic mode.

    For more details regarding the refund procedure, please refer https://www.iepf.gov.in/IEPF/refund.html.

  • What are the documents required to be submitted with IEPF -5?

    Documents which are required to be submitted are enumerated in the Form IEPF-5 and IEPF Instruction Kit, such as –

    • Copy of acknowledgement generated on online submission of e-Form IEPF – 5 bearing a unique serial number (SRN) i.e., Challan
    • Indemnity Bond (in original) duly signed by Shareholder(s)/Claimant(s)
    • Original share certificate (in case of securities held in physical form) or copy of transaction statement in case of securities held in Demat Form
    • Self-attested copy of Aadhaar Card
    • Entitlement Letter issued by the Company
    • Cancelled Cheque leaf (in original)
    • Copy of Passport, OCI and PIO card (in case of foreigners and NRI).
  • I have filed Form IEPF-5. What is the timeline for receiving refund of dividends and / or shares from IEPF Authority?

    Once the Company has filed approved Verification Report in respect of your IEPF-5 claim, any further follow up regarding the refund has to be taken up with the Office of IEPF Authority, New Delhi.

  • Who are the Nodal and Deputy Nodal Officers appointed by HUL for IEPF purposes?

    The Company has appointed following as its Nodal & Deputy Nodal Officers in accordance with the provisions of IEPF Rules

    Nodal Officer -

    Mr. Dev Bajpai
    Email ID: comsec.hul@unilever.com
    Tel.: + 91 22 5043 32754

    Deputy Nodal Officer -

    Ms. Uma Rajagopalan
    Email ID: levercare.shareholder@unilever.com
    Tel.: +91 22 5043 2790

X. Miscellaneous

  • I hold more than one folio in the same name. Can I consolidate these folios?

    Yes. Please forward the share certificate relating to those folios which you wish to merge along with a request letter in Form ISR-4 (PDF 1.03 MB) (Form for Investor Service Request), duly complete in all respects, duly signed by all the registered holders and we shall consolidate your folios and issue a Letter of Confirmation (LOC). Within 120 days of issuance of the LOC, you are required to submit the Demat Request Form (DRF) along with the letter to the Depository Participant (DP).

    Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company.

    Further, please note that the folios to be consolidated and the destination demat account, should be in the identical name and/or in the same order of identical names (in case of joint-holding) and bear the same address.

  • In the year 2000, the Company had sub-divided its shares from the face value of Rs. 10/- each to Re. 1/- each. However, I still hold share certificates of Rs. 10/- each. How do I exchange them with new share certificates of Re. 1/-?

    Please forward the following documents, duly completed in all respects, to our Registrar - KFin Technologies Limited:

    • Original Share Certificate
    • Form ISR-1 (Form for registering PAN/KYC details or changes/ updation thereof), if not already registered
    • Form ISR-2 (Form for confirmation of Signature of shareholder by the Banker), if Bank details are not already registered
    • Form ISR-3 - (Declaration Form for Opting-out of Nomination) or Form SH-13 – (Nomination Form), if nomination is not already registered
    • Form ISR-4 – (Form for Investor Service Request)

    On receipt of the aforesaid documents, we shall issue the Letter of Confirmation (LOC) to you. Within 120 days of issuance of the LOC, you are required to submit the demat request along with the letter to the DP.

    Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company.

  • I was a shareholder of Brooke Bond/Pond's/TOMCO/other companies merged with HUL. I have not yet been able to exchange these shares with the shares of HUL when they merged with HUL. What should I do?

    Please forward the following documents duly completed in all respects, to our Registrar - KFin Technologies Limited:

    • Original Share Certificate
    • Form ISR-1 (Form for registering PAN/KYC details or changes/ updation thereof), if not already registered
    • Form ISR-2 (Form for confirmation of Signature of shareholder by the Banker), if Bank details are not already registered
    • Form ISR-3 - (Declaration Form for Opting-out of Nomination) or Form SH-13 – (Nomination Form), if nomination is not already registered
    • Form ISR-4 – (Form for Investor Service Request)

    On receipt of the aforesaid documents, we shall issue the Letter of Confirmation (LOC) to you. Within 120 days of issuance of the LOC, you are required to submit the demat request along with the letter to the DP.

    Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company.

  • We hold shares in joint names and would like to change the order of names? / How do I execute Transposition of my shares?

    Please forward a request letter for transposition, capturing the existing order and the new order of names of shareholders along with the following documents duly completed in all respects, to our Registrar - KFin Technologies Limited:

    • Original Share Certificate
    • Form ISR-1 (Form for registering PAN/KYC details or changes/ updation thereof), if not already registered
    • Form ISR-2 (Form for confirmation of Signature of shareholder by the Banker), if Bank details are not already registered
    • Form ISR-3 - (Declaration Form for Opting-out of Nomination) or Form SH-13 – (Nomination Form), if nomination is not already registered
    • Form ISR-4 – (Form for Investor Service Request)

    On receipt of the aforesaid documents, we shall issue the Letter of Confirmation (LOC) to you. Within 120 days of issuance of the LOC, you are required to submit the demat request along with the letter to the DP.

    Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company.

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