Investor Grievance Redressal Mechanism - Escalation Matrix

Primary Contact - RTA

KFin Technologies Limited
Address:
Unit - Hindustan Unilever Limited
Selenium Tower B, Plot No 31 & 32,
Gachibowli Financial District, Nanakramguda,
Hyderabad – 500 032
Contact Person: Ms. Krishna Priya Maddula
Email: einward.ris@kfintech.com
Toll Free no.: 1800 309 4001
WhatsApp no.: +91 91000 94099
Website: www.kfintech.com / https://ris.kfintech.com
KPRISM App: KPRISM (for iOS)
Investor Support Centre (DIY link): https://ris.kfintech.com/clientservices/isc

1st Escalation - Investor Services Department

Investor Services Department
Address:
Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.
Contact Person: Mr. Milind Shelar
Email: levercare.shareholder@unilever.com
Tel.: +91 86579 21862 / +91 22 5043 2792

2nd Escalation - Manager - Investor Services

Ms. Uma Rajagopalan
Manager - Investor Services and Deputy Nodal Officer for IEPF
Address:
Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.
Email: HUL.IEPF@unilever.com
Tel.: +91 22 5043 2790

3rd Escalation - Company Secretary & Compliance Officer

Ms. Radhika Shah
Company Secretary & Compliance Officer and Nodal Officer for IEPF
Address:
Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.
Email: HUL.CompanySecretary@unilever.com
Tel.: + 91 22 5043 2754

4th Escalation - Alternative 1 - Stakeholders Relationship Committee

Mr. Ranjay Gulati
Chairperson, Stakeholders Relationship Committee
Address:
Hindustan Unilever Limited,
Unilever House,
B. D. Sawant Marg,
Chakala, Andheri (E),
Mumbai - 400 099.

4th Escalation - Alternative 2 - SCORES or Exchanges

In case the Complaint stands unresolved / not resolved up to the satisfaction of Investor(s), they may lodge a complaint with:
a. SEBI (SCORES Portal) 
https://scores.sebi.gov.in/
or
b. Exchanges
NSE: https://investorhelpline.nseindia.com/NICEPLUS/
BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx