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A small shop/kiosk with colourful products displayed on shelves, and a person wearing a traditional sari is standing at the counter.

Our ambition is to improve the livelihoods of people in our value chain

This page provides an overview of the actions we're taking on livelihoods. Keep scrolling to learn more.

Reducing inequality

Reducing inequality

We’re working to improve the livelihoods of the people who grow our ingredients, make and sell our products – and who are so important to our success. Not only does this support people’s standards of living and drive wider economic growth, but it also makes our business more resilient.

Breaking the poverty cycle: unlocking growth

Breaking the poverty cycle: unlocking growth

Since 2020, we have ensured that all our employees receive a living wage, as outlined in our Framework for Fair Compensation established in 2014.

At Hindustan Unilever Limited, respecting human rights is a non-negotiable condition of doing business with us. Our long-term ambition is to provide a decent livelihood for people in our value chain and help them earn a living wage. A decent livelihood enables people to at least afford the essentials of daily life for themselves and their families through work that is secure, dignified, and fair.

We believe that we can help raise standards of living for not only those who work with us but also impact the communities where we operate. Our approach focuses on implementation programmes and collective action. We are working with our suppliers to achieve living wages at affordable costs by using digital tools, automation and upskilling people.

Since 2020, we have ensured that all our employees receive a living wage, as outlined in our Framework for Fair Compensation established in 2014.


Implementing UN Principles on Business and Human Rights

Implementing UN Principles on Business and Human Rights

All HUL sites operate under Collective Bargaining Agreements and align with the International Labour Organisation’s (ILO) principles. Our suppliers adhere to Unilever’s Responsible Partner Policy (RPP), which supports governance and corporate responsibility. By upholding these standards in our value chain, we ensure that our business practices promote human dignity and fairness.

Creating frameworks for fair compensation

Creating frameworks for fair compensation

Our commitment to fair compensation goes beyond statutory requirements. We pay above-minimum wages across our supply chain units. The Variable Dearness Allowance (VDA), linked to the Cost Price Index (CPI), adjusts for inflation, ensuring that wages keep pace with rising living costs. Our goal is to enable employees to afford a decent standard of living, including healthcare, education, housing, and other essentials. We also regularly review gender pay parity to ensure our compensation practices meet industry benchmarks.

Helping suppliers change

Helping suppliers change

Unilever’s Responsible Partner Policy includes a mandatory requirement for our suppliers to pay a living wage to their workers by 2030.

We’ve started closing the gap between pay and living wage with suppliers closest to our business. Nearly all factories that produce only for Unilever have a contractual requirement to pay a living wage and almost all labour agencies that provide workers for our factories now pay a living wage.

Enabling livelihoods in India

Our efforts to raise living standards extend to thousands of small farmers, distributors, and retailers in our supply chain, many of whom are women.

Supporting SME retailers and promoting financial inclusion

Economic growth and financial inclusion are critical to reducing poverty. HUL provides financial solutions for retailers and customers in both rural and urban markets. Through collaborations with financial partners, we offer retailers instant, paperless working capital loan facilities for their billings with distributors. Digital payment options enhance ease of use, while negotiated terms ensure credit affordability. This initiative helps retailers expand their businesses and integrate them into the formal financial system.

A man at a convenience store

Going digital to increase sales

Our digital eB2B application ‘Shikhar’ enables retailers to browse HUL products, prices, promotions, place orders, and see which products are selling well. This creates a better experience for our retailers and helps them increase their sales. To support retailers, our kirana-centric proposition on Shikhar focuses on two key pillars: "Buy Smarter and Sell More.

Buy Smarter: This approach ensures that Shikhar retailers can purchase products that are relevant to them and have higher probability of offtake leading to better store efficiency.

Sell More: This allows Shikhar retailers to sell more products to their shoppers by becoming more discoverable in their local neighbourhood through various initiatives available on Shikhar including selling through the Open Network for Digital Commerce (ONDC) module on Shikhar, participating in Gen AI-powered campaigns to curate and customise store level content, among others.

A shopkeeper wearing a striped shirt and a red scarf around his neck is using a smartphone while standing in front of a colourful shop display. The shop is filled with a variety of products, including packets hanging on the wall and jars of goods on the counter.

Empowering women in rural India through Project Shakti

Aligned with our mission of ‘Doing well by doing good,’ our flagship initiative, Shakti continues to empower over 2 lakh Shakti Ammas in rural India through entrepreneurship training for better livelihoods and financial independence.

Project Shakti has significantly benefitted women in rural India by boosting their self-confidence, improving their self-esteem, and enhancing their communication and sales skills. Additionally, Shakti Ammas receive training to become advocates for good health and nutrition, positively impacting hundreds of thousands of households in their villages.

Moreover, direct bank transfers for Shakti incentives help rural women enter the formal banking sector, fostering financial inclusion.

2 lakh+women entrepreneurs in our Shakti network

A picture of a HUL Shakti amma in a rural village in India.

Empowering communities through Prabhat

Focusing on livelihoods, economic empowerment, health and nutrition, and environmental sustainability, Prabhat operates several livelihood centres that train women and youth in vocational skills and entrepreneurship development.

Training includes data entry, IT, electrical work, plumbing, solar technology, tailoring, and beauty services. Prabhat promotes inclusivity by creating opportunities for people with disabilities, widows, and other vulnerable groups.

85,000+people have secured employment

~1,47,000 people have received skill development and training

35,000+farmers benefited through farm-based value chain initiatives

A lady at HUL’s Prabhat livelihood centre learning to stitch clothes.

Skills Academy for Advancement of Livelihoods (SAFAL)

Our Skills Academy for Advancement of Livelihoods (SAFAL) focuses on skilling, entrepreneurship, inclusion and empowerment, offering comprehensive training in various vocational skills.

Along with our partners NIESBUD, UNICEF, LabourNet and many others we have empowered hundreds of thousands of students with capacity building and mentoring, entrepreneurship awareness, skilling and employment opportunities.

3 lakh+individuals benefited across 20+ states in India

A group of students at HUL's SAFAL academy for skill building and training

Social inclusion of waste workers through Project Utthan

Despite their valuable role, waste workers continue to be at the forefront of various challenges including marginalisation and social exclusion, increased vulnerability to climate and natural disasters, low and unsteady incomes and health risks. HUL’s Project Utthaan is a first-of-its-kind programme that focuses on linking waste workers with government social protection schemes, including Pradhan Mantri Suraksha Bima Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, E-SHRAM card, and Jan Dhan account.

Our intervention has enabled over 20,000 Safai Mitras get access to government social protection schemes covering food, health, identity, safety, education and financial inclusion.

20,000+Safai Mitras benefitted from Utthaan

safai saathis that have benefitted from HUL’s Utthaan initiative.

Living income in dairy

We work towards improving the standard of living of dairy farmers through our programs that enable sustainable livelihoods, women empowerment, and health and sanitisation.

By focusing on the overall ecosystem of dairy farmers – milk production, cattle health, use of waste from dairy animals, soil and crop productivity and other affiliated activities, we are ensuring holistic dairy development in communities. Our awareness programmes help disseminate knowledge and best practices that, in turn, help increase yield, build better farmer livelihoods and reduce climate impact.

Our initiatives, ‘Baani’ in North India and ‘Moomark’ in South India, aim to support over 2,000 farmers. These farmers supply milk to bulk milk collection centers located in villages near our dairy supplier in Nabha, Patiala district, Punjab, and around HUL’s Rajahmundry Factory.

2,000+dairy farmers empowered in south and north of India

Three men at a farm.

Tackling social issues in the tea supply chain

Recognising the entrenched social issues within the tea industry, our priority is to uphold the human rights of tea workers and smallholder farmers while enhancing their health and financial security.

In response to concerning instances of human rights violations, particularly violence against women, and low worker wages in the tea sector, we've implemented innovative programs in collaboration with partners.

A woman carrying a bag on her head

Women Safety Accelerator Fund 2.0

In 2024, we launched the Women Safety Accelerator Fund 2.0 (WSAF 2.0) a programme that targets systemic issues related to safety, sustainability and equity in tea estates. Aligned with international sustainability and gender equity goals, the initiative emphasises on response mechanisms for gender-based violence and empowering women.

WSAF initially launched in 2020 is a collaborative effort involving organisations such as Unilever, IDH and other tea companies.

In the current phase of the program we are also covering sexual and reproductive health and rights, digital financial literacy, livelihood opportunities and migration awareness to safeguard workers and their families from risks associated with unsafe migration.

3.75 lakh+tea plantation workers have benefitted from WSAF across over 300 tea estates.

a group of women sitting and reading

Helping farmers grow with regenerative agricultural practices

We’re helping smallholder farmers who grow our key crops increase their incomes.

Our regenerative agriculture programmes help smallholders working with dairy, vegetables, tea, coconut, black soy, cereals and spices conserve water, look after the soil and use fewer chemicals. This helps boost yields and builds farmers’ resilience, while also replenishing the land.

The Unilever regenerative agriculture principles (PDF 8.34 MB)

Women farmers standing in a field full of green grass

Fostering innovations and entrepreneurship through TRANSFORM

17enterprises funded by TRANSFORM in India alone, positively affecting the lives of over 3 million people.

TRANSFORM, led by Unilever, the UK’s Foreign, Commonwealth and Development Office, and Ernst & Young (EY), is an impact accelerator program that brings together corporates, donors, investors, and academics to support visionary enterprises across Africa, Asia, and beyond. Since its establishment in 2015, TRANSFORM has combined grant funding, business insight, and research to test and scale new solutions and innovative business models. These efforts aim to increase livelihoods, improve health, implement regenerative agriculture practices, and create new models for plastic recycling and refilling.

Two workers lifting a pile of plastic segregated waste

Unilever’s Livelihoods targets

Our ambition is to enable a decent livelihoods for people in our value chain, including earning a living wage

  • Help 2,50,000 smallholder farmers in our supply chain access livelihoods programmes by 2026

  • Suppliers representing 50% of our procurement spend to sign the Living Wage Promise by 2026

  • Help 2.5 million SMEs in our retail value chain grow their business by 2026

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